Returns & Exchanges

At Skin Bunny UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unopened and unused skincare products. If your skin doesn't love our products, we are committed to making the return process as smooth as possible.

Return Process

• 1.
  Initiate Your Return

  Contact our beauty support team via email with your order number and the reason for your return to receive a unique Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all seals are intact and including a note with your name and authorization code.

• 3.
  Ship It Back

  Send your parcel back to our UK warehouse using a tracked shipping service to ensure safe delivery and provide us with the tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.